Interview

Mr.Suyash Borar

Mt

March-April, 2011

Medgate today

The name B. M. Birla Heart Research Centre has become synonymous with being the ultimate destination of Heart Care in this region. Since its inception they have performed over 17,000 cardiac surgery and more than 68,000 cath procedure with a success rate of over 99%. Mr.Suyash Borar the Chief Operating Officer of this institute spoke to our correspondent about the status of this institution and how it is still striving towards further excellence with top most patient care in mind.

Q B.M.Birla Heart Research Centre has come a long way providing quality treatment, how do you ensure that the hospital maintains its quality care?

A Hospital and Healthcare - NABH reaccreditation. In 2006 we were the first Hospital in India to receive NABH accreditation. In India, 327 hospitals have applied for NABH and only 39 hospitals have been given the NABH accreditation. It is to be noted here that ISQUA an international body grants approval to Accreditation Bodies in the area of healthcare as mark of equivalence of accreditation program of member countries. The approval of ISQua authenticates that NABH standards are in consonance with the global benchmarks set by ISQua. So far hospital standards of only 11 countries have received ISQua Accreditation. Hospitals in India of NABH Standard are equivalent to hospitals providing healthcare to patients in Australia, Canada, Japan and United Kingdom.On Pathology department we were the first hospital in India to also received NABL accreditation and CAP (College of American Pathology). So you can say that we ensure quality care not by self claimant but through proper evaluation process by external authorities.